6 weeks from date of hire with potential for extension
Monday, Tuesday, Wednesday
0700-1930
Summary:
Answers incoming calls in a courteous and professional manner, directing them to the appropriate
department / staff member. Performs detailed, accurate registration and scheduling of all patients to assure
smooth workflow and productivity for staff and providers. Maintains the integrity of the demographic
information of the patient, insured, guarantor and insurance company. Displays a broad understanding of
clinic function and flow as well as issues relevant to the comfort and care of patients during clinic encounters.
This is a temporary position with potential for extension.
Duties:
Exhibits pleasant interpersonal skills in greeting patients at office and on telephone
Accurate interview and registration of new patients as well as updating demographic and insurance
information on established patients
Accurate input of demographic, guarantor and insurance information into Practice Management Software
Obtains signature(s) of patient and/or responsible parties on consent, insurance and payment policies and
procedures
Communicates to the patients the details of consents, filing of insurance, and payment of services.
Identifies, follows up and secures missing (and incorrect) patient and insured party information for clean
claim processing
Communicates well with providers, nurses, ancillary staff and patients supporting all aspects of continuum of
care while promoting a patient focused, positive environment
Schedules patients for outpatient and office appointments, maintaining parameters of provider and
department schedules and following hospital and clinic standards and guidelines
Processes address corrections per Policy & Procedures
Verifies Insurance eligibility for all scheduled outpatient encounters prior to appointment in order to call and
obtain updated information from the patient prior to, and at the very minimum, upon arrival for their
appointment
Accepts payments for co-pays and payments on patient accounts
Other Duties as assigned
Requirements:
High School diploma or GED
Must pass a WSP background check.
Experience: 1-2 years of medical reception or Epic Patient Access software usage preferred
Skills: Strong computer literacy, medical terminology familiarity, insurance verification, and patient data
entry.
Wage:
$18.00-$24.92 DOE
Benefits: Washington Paid Sick Leave
External candidates should apply via the website: www.earh.org
Posted: 07/07/2026
